Please ensure that the battery voltage is high enough to carry out the update (when the vehicle is stationary, switch off all electrical equipment that is not required, e.g. The ignition must be left on while the data is being copied. If the process is interrupted – for example, by parking the vehicle – the copying process automatically continues at the point at which it was interrupted as soon as the ignition is switched on. Connect a charger to the vehicle’s battery, if necessary. Please make sure that there is no active route in navigation system before turning the engine off. Switch off your engine then re-start your vehicle after 5-10 minutes to check the installed map database version. Your car will automatically start downloading the map update in the background and no interaction or consent is required in HMI to initialize map update process.Ħ. The engine must be on during map update process.ĥ. Keep ignition ON for at least 30-40 minutes after USB-C stick with navigation database is inserted in the USB-C port of the vehicle. In the “Setup” menu you will find the“System information”, check the installed navigation database version.Ĥ. Now select the "MENU" button on the Discover Media. Insert the USB-C stick into the USB-C port of your vehicle.ģ. We also recommend using the “CleanMyDrive” program to remove any hidden files.ġ. We therefore recommend that OS X users use the “Keka” unzipping program. In addition, the ( Mac) OS-X operating system has a tendency to create hidden additional files on external data media. The USB-C stick must be formatted in the "exFAT" or “NTFS” format so that it can be recognized by the Discover Media.There should not be any other files on the USB-C Stick. Delete all files on the USB-C Stick or reformat your USB-C Stick.If your computer does not have a USB-C port, this can be connected to the computer using a suitable adapter.
I found out why it isn't working for me, through some instructions I found on the USA VW service website.
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